Shipping Policy

At Charan Products, we are committed to delivering your orders safely and on time. Our shipping policy outlines the terms and conditions related to the shipment of your purchases. Please review the details below:

1. Shipping Locations

We currently ship our products across India. We offer international shipping also.

2. Shipping Charges

• Standard Shipping: Shipping charges are calculated based on the weight and destination of your order. The applicable charges will be displayed during checkout.
• Free Shipping: We offer free shipping on orders over ₹1000.

3. Processing Time

• All orders are processed within 1-2 business days of payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Time

• Metro Cities: Delivery typically takes 3-5 business days.
• Non-Metro and Rural Areas: Delivery may take 5-7 business days, depending on the location.
• Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
• You can use the tracking number to check the status of your shipment on our courier partner’s website.

6. Damaged or Missing Shipments

• If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with clear photographs of the package and its contents.
• We will investigate the issue and provide a resolution promptly.

7. Incorrect Address

• Please ensure your shipping address is accurate and complete at the time of placing your order.
• We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.

8. Contact Us for Shipping Support

If you have any questions or concerns about your shipment, feel free to reach out to us:

Address: No 7B & 8A, GRS Villa Phase II, Nallambakkam, Chengalpattu, Tamil Nadu – 600 048
Phone: 8667 035 689
Email: info@charanproducts.com

Thank you for choosing Charan Products. We are dedicated to providing a seamless and reliable shopping experience!